| | | |  | Return→ | |  | |  | | About Returns: | Your purchases from PChome Online Inc. is subject to the terms and conditions of the Consumer Protection Law. That’s why under our 7-day returns guarantee, if for any reason your are unhappy with your purchase, you can return it to us in its original condition within 7 days of the date you received the item. All returned items must be in new condition with original packaging and accessories. Please note that we cannot accept the purchase of software, video games, CD, VCD, DVD, food, office and personal care products where the item has been unsealed. You can sign in “My Account” and click on “Returns and Refunds” to make a return. As soon as we receive notice of your cancellation of this order, we will inspect and process your returns within 24 hours via email. Please use “Print return label” to get a return mailing label for your order. Please note that you will be responsible for the costs of returning the items to us. For your protection, we recommend that you use a recorded-delivery service to ensure we do receive the item from you. If we received the item that is damaged, or is missing parts, you may not get a full refund. | |  | |  | |